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New inactive and over quota storage policies
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We are writing to let you know that we recently announced
new storage policies for Google Accounts using Gmail, Google Drive
(including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard
files) and/or Google Photos that
bring us in line with industry practices. Since you have previously used one
or more of these products in your Google Account storage,
we wanted to tell you about the new policies well before they go into
effect on June 1, 2021. Below is a summary of the new policies. Please
reference our Help Center article
for a complete list of what's changing. We are writing to
let you know that we recently announced new storage policies for Google
Accounts using Gmail, Google Drive
(including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard
files) and/or Google Photos that
bring us in line with industry practices. Since you have previously used
one or more of these products in your Google Account storage,
we wanted to tell you about the new policies well before they go into
effect on June 1, 2021. Below is a summary of the new policies. Please
reference our Help Center article
for a complete list of what's changing.
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Summary of the new policies (effective June 1, 2021):
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If you're inactive for 2
years (24 months) in Gmail, Drive or Photos, we may delete the content in
the product(s) in which you're inactive. Google One members
who are within their storage quota and in good-standing will
not be impacted by this new inactive policy. If you're inactive for 2
years (24 months) in Gmail, Drive or Photos, we may delete the content in
the product(s) in which you're inactive. Google One members
who are within their storage quota and in good-standing will
not be impacted by this new inactive policy.
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If you exceed your storage limit for 2 years, we may
delete your content across Gmail, Drive and Photos.
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You won't be impacted by these changes unless you've been
inactive or over your storage limit for 2 years. As this policy goes into
effect June 1, 2021, the earliest it would be enforced is June 1, 2023.
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After June 1, 2021, if you are either inactive or over
your storage limit, we will send you email reminders and notifications in
advance and prior to deleting any content.
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Even if you are either inactive or over your storage limit
for one or more of these services and content is deleted, you will still
be able to sign in.
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Note: The inactivity and over quota storage
policies will apply only to consumer users of Google services. Google
Workspace, G Suite for Education and G Suite for Nonprofits policies are
not changing at this time, and admins should look to the Admin Help center
for storage policies related to their subscriptions. Note:
The inactivity and over quota storage policies will apply only to
consumer users of Google services. Google Workspace, G Suite for
Education and G Suite for Nonprofits policies are not changing at this
time, and admins should look to the Admin Help center
for storage policies related to their subscriptions.
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Learn more about how to keep your account active
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To learn more about how to remain active with these
products, visit this Help Center page. To learn more
about how to remain active with these products, visit this Help Center page.
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The Inactive Account Manager
can help you manage specific content and notify a trusted contact if you
stop using your Google Account for a certain period of time (between 3-18
months). Note: the new 2 year inactive policy will apply regardless of
your Inactive Account Manager settings. You can learn more about these
changes and ways to manage your or a loved one's account in our Help Center. The Inactive Account Manager
can help you manage specific content and notify a trusted contact if you
stop using your Google Account for a certain period of time (between 3-18
months). Note: the new 2 year inactive policy will apply regardless of
your Inactive Account Manager settings. You can learn more about these
changes and ways to manage your or a loved one's account in our Help Center.
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Learn how to manage your storage
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You can use the free storage manager in the Google One app and
on the web to see
how you're using your Google Account storage, and free up space across
Gmail, Google Drive, and Google Photos. You can use the
free storage manager in the Google One app and
on the web to see
how you're using your Google Account storage, and free up space across
Gmail, Google Drive, and Google Photos.
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Thank you for using our services.
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